Terms & Conditions of Business - Accommodation

  1. Apartments at the Cotswold Perfumery ("Apartments") are booked on a daily or weekly basis. Rates vary depending upon the season and the number of days booked. Details are given on the website.
  2. Initial bookings may be made online at www.cotswold-perfumery.co.uk, by email to reservations@cotswold-perfumery.co.uk or by telephone on 01451-820698.
  3. A deposit of £200.00 is required for a booking to be made.
  4. To confirm you wish to proceed with your booking the balance due must be paid at least six weeks prior to the start of your letting. We would ask you to read carefully these Terms and Conditions because the payment of the balance will signify your understanding and acceptance of these terms and conditions and will form the basis of the contract between you and Cotswold Perfumery Limited.
  5. For cancellations giving at least 43 days' notice (6 weeks and a day) a full refund will be given. For cancellations giving notice of 6 weeks or less, no refund will be given unless Cotswold Perfumery Limited successfully re-sells that booking, in which case a full refund less £25.00 administration fee will be given.
  6. Credit or debit card details must be supplied on or before arrival and your card will be debited within 7 days of your departure to meet any payments due under these terms and conditions.
  7. A full inventory is attached. It is your responsibility on arrival to check that all items detailed in the inventory are present and are in good working order. If an omission or fault is not reported to Cotswold Perfumery Limited within 24 hours of your arrival it will be assumed and accepted by Cotswold Perfumery Limited that all is in order and any damage, loss or breakages will be paid for by you at the end of your letting.
  8. Any defective or missing item reported to Cotswold Perfumery Limited within 24 hours of arrival will be addressed immediately at the expense of Cotswold Perfumery Limited.
  9. You will allow Cotswold Perfumery Limited and its agents access to the Apartments at any time to deal with any maintenance or security issues that arise during your letting.
  10. The Apartments are not to be used for any illegal or immoral purpose.
  11. No musical instrument or sound production equipment must be played in the Apartments between 11.00pm and 7.30am so as to be audible outside the Apartments or at such a level as to cause nuisance or disturbance to any neighbours.
  12. During your letting you undertake not to do anything, or permit anything to be done, that would result in any policy of insurance held by Cotswold Perfumery Limited being rendered void or voidable or subject to an increased rate or premium.
  13. Whilst every care is taken to ensure the security of property brought to the Apartments by Cotswold Perfumery Limited supplying door locks, a burglar alarm and a room safe, Cotswold Perfumery Limited does not accept any responsibility for any loss or damage to any property belonging to you which is kept in the Apartments.
  14. Films and events ordered through Sky Box Office are chargeable at cost and will be charged to your credit or debit card.
  15. No poster or placard may be affixed to the interior or exterior of the Apartments and no alterations or additions will be permitted to the interior or exterior of the Apartments or to the decoration, fixture or fittings in the Apartments or to the furniture.
  16. No act will be permitted that causes nuisance, annoyance or damage to any neighbouring or adjoining property of the Apartments.
  17. Apartments cannot be sublet.
  18. Apartments must be occupied by a maximum of two people unless otherwise agreed, the names being those on the booking form.
  19. Apartments are available from 4pm on the date of arrival and must be vacated by 10.30am on the date of departure.
  20. The Apartments must be left in the condition in which they are found on arrival.
  21. There is strictly no smoking on the premises. A charge of £100.00 will be made for breaking this rule and the charge will be debited to your debit or credit card.
  22. Should any keys be lost the cost of changing the locks will be met by you and the cost will be charged to your credit/debit card.
  23. No pets are allowed in the Apartments.