Cancellation Policy - Lab Days

This cancellation policy is for Lab Days. For Level One and Level Two Perfumery Courses there is a separate cancellation policy.

  1. For Lab Days that you have booked using a previously purchased Cotswold Perfumery Voucher but want to cancel or book on a different date, then providing you give us at least 72 hours notice, there will be no penalty and you can either request an alternative date or a full Credit Note. Credit notes can be returned to The Cotswold Perfumery at any time for either a cash refund, or as payment for another course, or in exchange for goods in our shop or website.  All refunds are repayable to the purchaser of the Voucher.
  2. If less than 72 hours notice is given or in the event of a "no-show" then there will be a £25 Cancellation fee.  This fee will be deducted from any Credit Note or charged to you at the time of re-booking an alternate date for a Lab Day with your Voucher.
  3. In the case of cancellation by The Cotswold Perfumery (e.g. illness) you will be given as much notice as possible and be sent a full Credit Note.  In all cases information will be sent to the address we have for you on file.