Cancellation Policy - Lab Days
This cancellation policy is for Lab Days. For Level One and Level Two Perfumery Courses there is a separate cancellation policy.
- For Lab Days that you have booked using a previously purchased Cotswold Perfumery Voucher but want to cancel or book on a different date, then providing you give us at least 72 hours notice, there will be no penalty and you can either request an alternative date or a full Credit Note. Credit notes can be returned to The Cotswold Perfumery at any time for either a cash refund, or as payment for another course, or in exchange for goods in our shop or website. All refunds are repayable to the purchaser of the Voucher.
- If less than 72 hours notice is given or in the event of a "no-show" then there will be a £25 Cancellation fee. This fee will be deducted from any Credit Note or charged to you at the time of re-booking an alternate date for a Lab Day with your Voucher.
- In the case of cancellation by The Cotswold Perfumery (e.g. illness) you will be given as much notice as possible and be sent a full Credit Note. In all cases information will be sent to the address we have for you on file.